Frequently Asked Questions (FAQ)
How long does shipping take?
We ship worldwide. Delivery times are typically 7–14 business days for Europe and 10–20 business days for the USA and rest of the world. You will receive a tracking number once your order has been shipped.
Do you offer free shipping?
Yes! We offer free shipping on all orders worldwide — no minimum order required.
How do nasal strips work?
Nasal strips are adhesive strips applied to the outside of the nose. They gently lift and widen the nasal passages, allowing more air to flow through — reducing snoring and improving breathing during sleep.
Are the products safe for children?
Our Kids Nasal Strips are specifically designed for children. They are hypoallergenic, extra gentle, and completely drug-free. Always supervise young children when using any nasal product.
How do I apply the nasal strips?
Clean and dry your nose before applying. Peel off the strip and place it across the bridge of your nose. Press down gently to secure. Remove carefully in the morning by peeling from the edges.
Can I use nasal strips every night?
Yes! Our nasal strips are safe for nightly use. They are drug-free and non-invasive.
What if the product doesn't work for me?
We offer a 30-day money back guarantee. If you are not satisfied, contact us at lunellenose@gmail.com and we will refund you — no questions asked.
How do I track my order?
Once your order ships, you will receive an email with your tracking number. You can use it to track your package online.
Can I return my order?
Yes! You have 14 days to return unused and unopened products. Hygiene products that have been opened cannot be returned for safety reasons. Contact us at lunellenose@gmail.com to start a return.
How do I contact you?
Email us at lunellenose@gmail.com — we respond within 24–48 hours, Monday to Friday.